Limelight Sports Ltd ("we" "us" "our") owns the Race the World Cycling event the ("Event”). This policy sets out how we will process and protect the personal data that you provide to us or that we collect from you. By submitting your personal data on www.racetheworldcycling.com ("our site"), you consent to the collection, use and transfer of this information under the terms of this policy.
For the purpose of the Data Protection Act 1998 (the "Act"), the data controllers of the personal data collected on our site are Limelight Sports Ltd (Company No. 03700632) of C/O Cox Costello & Horne, Langwood House, 63-81 Hight Street, Rickmansworth, Hertfordshire, WD3 1EQ and Race the World Limited (Company No. 06081201) of C/O Cox Costello & Horne, Langwood House, 63-81 Hight Street, Rickmansworth, Hertfordshire, WD3 1EQ.
Information that we collect from you
We may collect and process the following data about you:
· Information you give us. You may give us information about you by filling in forms on our site, or by correspondence with us by messages you post to our site or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to enter the Event and when you report a problem with our site. The information you give us may include your name, address, e-mail address, phone number, financial and credit card information, and date of birth. To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
· Information we collect about you. With regard to each of your visits to our site we may automatically collect anonymous information about you, such as information about your visit, to, through and from our site (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Use of your information
We use information held about you in the following ways:
Information you give to us. We will use this information:
· to provide you with access to all parts of our site and to allow you to participate in the Event;
· to enable us to take payment from you;
· to contact you where necessary, concerning your participation in the Event and/or our organisation;
· to contact you for your views on the Event;
· to notify you about important changes or developments to our site or the Event;
· to notify you (where you have consented) of other events or updates which may be of interest to you; and
· to notify you of changes to our services.
Information we collect about you. We will use this information:
· to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
· to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
· to allow you to participate in interactive features of our service, when you choose to do so;
· as part of our efforts to keep our site safe and secure;
· to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
· to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
We will use all the information we collect about you to improve the quality of our site and help build a profile of you so we can get to know you better.
The information we collect from you will be used in aggregate form (so that no individual is identified by name) so that we can administer, support, improve and develop the Event and the site. This might include building up marketing profiles, aid strategic development and manage our relationships with sponsors.
Where you have consented, we or our trusted third parties and partners may use your information to let you know by email about other events or updates which may be of interest to you. If you change your mind about being contacted in the future, please let us know by e-mailing email@example.com
Disclosure of your information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.
We may disclose your personal information to third parties:
· In the event that we enter into a joint venture or that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
where we store your personal data
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for as long as is necessary for the purposes for which that personal information was given to us.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at email@example.com We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, or remember information you have added to a form when you click 'next'.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
[NOTE: Table to be updated to include details of cookies used on the site.]
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Control Over Cookies
You can also delete cookies that have already been set. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
If you do not accept cookies your user experience on our site may be affected as you may not be able to experience the full functionality of the site.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to firstname.lastname@example.org.